RETURNS POLICY
In principle, if you have purchased a ticket (online or physical) and payment has been completed, you cannot get your entry fee back. We make exceptions for the following situations:
- You were not admitted to your studies.
- There are serious personal circumstances that prevent you from participating.
In these cases, you can unsubscribe at: deelnemers@utrechtseintroductietijd.nl. You will receive a full refund of your registration fee in those specific cases if you submit your unsubscription via this email address before July 25, 2023. After July 25, we do not refund registration fees.
If you have corona during the UIT or you are quarantined as a precaution, we will not refund your registration fee. The online program will then be available so you can still follow the UIT from home!
WHEN WILL I GET MY MONEY BACK?
Credit is refunded approximately one week after the OFF. Did you not get all your money back by August 31? Then email fiscaat@utrechtseintroductietijd.nl.
CANCELLATION FROM THE ORGANIZATION
It may happen that we from the organization decide not to allow the UIT to take place due to measures and circumstances. Should this be the case, you will receive a full refund of your registration fee. We will then, of course, inform you in detail.
So the moment the physical parts are cancelled, you will get your registration fee back and there is the possibility to purchase an online ticket that will allow you to follow the UIT online. Additional information on this will be sent if applicable to the situation.
TICKET BY NAME
The ticket you purchased is by name, which means your ticket cannot be resold to someone else. We will check your ID at admission. Therefore, should you unexpectedly be unable to participate, you must follow the above return policy.